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Monday, February 27, 2012

Fiber optic network in Singapore

Read this report about the challenges faced by Open Net and the dispute with IDA on the delay and poor performance on the installation of the new fibre optic network in Singapore
http://www.todayonline.com/Singapore/EDC120228-0000062/OpenNet-in-a-tangle-over-NGNBN-roll-out

Here are the key points on this matter:

a) The fibre optic network is a large investment of $850 million.
b) It is likely to become another "white elephant", i.e. a lot of money spent and poorly used.
c) OpenNet faced difficulties with the Internet Service Providers and owners of commercial buildings

Part of the blame must go to the poor handling of customer service by OpenNet. I have experienced this matter personally and can attest to the inefficiency of their process. I have given by suggestions on how they can make improvements, but it fell on deaf ears (like so many similar situations in Singapore).

This tussle is another reflection of the state of affairs in Singapore - too much fighting over turf and self interest, instead of the public interest. I hope that the Government leaders realize about the root cause of the many problems faced in Singapore and are willing to reach out to the wider group of Singaporeans (outside of the people in charge now) who are able to help find the solution. They are many knowledgeable people who are concerned about the future of Singapore and giving their views on the Internet.



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