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Friday, August 31, 2007

Unethical practices

When I give financial planning talks to the general public, I get approached by many people who ask my advise on the insurance policies that they have bought.

Here are the common faults of insurance agents:

1. Over-selling. Selling more life insurance than is needed, e.g. too much critical illness coverage.

2. Unsuitable products. The agent sell products that earn a high commission, but do not serve the important needs of the customer.

3. Fail to explain the product. Many customers are not clear about the product that they have bought.

4. Unrealistic projections. For example, stop paying premiums on reaching the critical year.

Clearly, the high commission that is paid to the agent is responsible for these unethical practices.

The blame is not entirely on the agent. The insurance company that design the products and "motivate" the agents to sell aggressively and meet high sales target are also responsible.

Some agents act professionally and look after the interest of their clients. I hope that all agents can fall in this category - but this may be just wishful thinking.

Several living policies

Question:

I presently have a few living policies paying about $2,000 yearly for each policy. Should I terminate them and convert them to term insurance policies?

REPLY:

You have probably over-invested in the living policy. It has high charges and give a low return, as a large part of the premium goes towards the critical illness coverage.

You should have more of your savings to earn a high return for your retirement. You can buy decreasing term insurance for your protection. A sum insured of $50,000 is probably adequate to provide for critical illness.

Saving for a child's education

Question:

What is an education policy? I was told by my agent that I should buy a living policy for my child instead of an education policy as it serves the same function and have life coverage. Your advice?

REPLY:

An education policy is for the parent to save for the expenses of sending a child to university. As this is quite expensive, the parent has to save in advance for many years.

It is better to invest in a low cost investment plan, and get the best return on your savings. A living policy is not appropriate. It has high expenses and gives a poor return.

Read this FAQ.

Equity or Currency Link Insturments

Dear Mr Tan,

I like to know your views about equity and current linked investments that are issued by the banks. There are for a period of 2 to 4 weeks. They estimate a return from 4 to 15%.

For example, Product X with a spot price $3.60 is offered with a strike price of $3.40. If, after 4 weeks, the securities is above 3.40 your get 13.7% yield. If the security falls below $3.40 you will get the securities and of course suffer a paper loss.

What do you think of this type of instruments and are worthed investing in?

REPLY:

This is a structured financial product. My views of this type of product, in general, are described in the following FAQ.

Generally, I advise people to avoid any product that they do not understand. It is difficult to calculate the probability of a negative event, and the potential amount of the loss. So, you should avoid this type of product.

I believe that the issuing bank takes away a large margin for their profits. They will leave you with a low return and a high risk.

Compulsory Annuity

Dear Mr Tan,

I refer to the government proposed compulsory annuity for those below 50 years and payable after 85 years.

How will this be fair to those who are currently in poor health which will
impact their longevity? What is the criteria for poor health, if such people can be exempted from the scheme?

Although in theory and policy it looks good, is it practical and fair to implement and administer such a scheme which is across the board?

REPLY:

I do not have the solution to your particular situation. Anyway, the compulsory scheme will only take effect in 15 years time. It may be too early to declare that a particular person is in poor health.

Money market Fund

Q1. Money market fund (pertaining to Flexi cash) is a type of unit trust. If I buy at 100 units at an offer price of $1.10, my total investment is $1,100. If I decide to sell it at a bid price is $1.09, my proceeds will be $1,090. So I have make a loss of capital of $10. That means a person have to time his withdrawal to make sure that his capital is preserved.

Reply: It is possible, but unlikely, for the money market fund to drop in value. Even if it does drop (due to a rise in interest rate), the drop is temporary and it will recover its value in a few days or weeks time.

Q2. Can the bid price drops for a money market fund? So does that mean that one should buy when the offer price is low?

Reply: If you look at the price over the past few months, you will find it it increases by 0.1 cents very 5 to 15 days. If you time it, you may save a few days of interest.

Q3. In Singapore, the money market fund is packaged as unit trust. The value of the unit is determine by the bid/offer price?

Reply: You are right.

Hedge Fund Managers

In good times, when the bubble was growing, hedge fund managers made tens of millions of dollars. They invested the funds in sub-prime mortgages and collaterialised debt obligations. They were able to show a good return on a growing bubble.

When the crunch comes, who takes the loss? The investors. The hedge fund managers were not required to pay back the tens of millions of dollars that they earned.

Lesson: Do not invest in hedge funds.

Impartial advice

There is a useful role for financial advisers (and insurance advisers) in giving impartial advice to customers. They should be paid a fee for the time spent.

Many people told me that they are willing to pay a fee of $200 for financial advice. The fee of $500 or more that is currently charged by some advisers is too high for most customers.

It is possible for the adviser to reduce the fee to $200, if they are not required to spend too much time with the client. The client can be asked to read a FAQ (frequently asked question) on financial matters before they see the adviser. It will be possible for the adviser to do a good job within 2 hours.

My ideas are set out in this paper.

Look for low cost products

Dear Mr Tan,

There are many investment products in the market. But, it seems that the life insurance product (ie endowment policy) has the biggest upfront cost to the consumer. Even the ILP has 19 months of upfront cost, according to Dr Money's website. Why are the charges so high?

REPLY

Many years ago, the governments in most countries wanted to encourage people to buy life insurance to provide protection to the family. They offered an attractive incentive - the life insurance premium can be deducted from taxable income.

Life insurance companies paid high commissions to agents to sell this product. The high cost is offset by the tax savings. The product still give good value to the consumer.

The situation changed, when most governments withdraw the tax savings. Without the tax savings, the high commission makes the product unattractive for consumers. Many insurance companies contined to sell these "poor value" products, instead of changing their product and marketing strategy.

Some companies adopt a different approach. They sell term insurance to provide the low cost protection. The consumer can invest their money in other investment funds. Some of these funds have low cost and give good value to the consumer. (But, there are high cost investment funds - which should also be avoided).

Lesson: Look for low cost insurance products (e.g. term insurance) and low cost invsetment funds (e.g. indexed funds). Avoid high cost products

Thursday, August 30, 2007

Pay back for a part time degree

Hi Mr. Tan,

I am 25 years old. I graduated from a local polytechnic 5 years ago. I am now considering to take a part time business degree. For the time, effort and money that I will be putting in, is it worth it?

REPLY:

I am not familiar with this matter. I can only give you two conflicting views.

1. My friend, who did some research of many part time degrees, told me that many Singaporeans pursue these part time degrees (including business MBA) at great expense. On completion, they are not able to earn a higher salary that justify their investment.

2. There was a report that for each year of education, the salary increases by a significant percentage (maybe 10% or more). This suggests that the education effort has a payback.

I guess that the answer depends on the quality of the university education. If it is from a good university, you may have its payback. If not, you will probably not get the payback.

I suggest that you talk to a few friends or other people who have taken the same route before. They may be able to give you some useful views as well.

You can look at this website to check the quality of the degree that you intend to pursue.

All the best in your decision.

Wednesday, August 29, 2007

Low cost products for ordinary people

I met the chief executive of a Canadian insurance company who has over 20 years of experience in the life and non-life market.

He said that the financial planning needs of most people are quite straight forward. They can be met by simple savings and insurance (protection) product.

The advice of a financial planner is needed only for the high income earners who have to carry out estate or tax planning. This does not apply to many ordinary people.

There is no need for complicated and costly products that give a poor return to the consumers.

Kabuki Performance in Tokyo

I attended a kabuki performance in Tokyo. This is the first experience of kabuki, although I have visited Japan on more than ten occasions during the past 25 years.

Kabuki is written in 3 chinese characters which mean, "song, dance and skill".

Kabuki is a play with a story line. It is performed entirely in Japanese dialogue. We can rent a receiving device which translate the dialogue into English through a earphone.

All the actors are males. They play the parts of both males and females.

It is an enjoyable performance.

Tuesday, August 28, 2007

Cool Biz Wear for Summer

I am now in Tokyo to attend the 50th anniversary celebration of a Japanese cooperative society.

It is now summer in Japan. The temperature is above 30 degrees C. To save on energy, the offices are cooled down to 28 degrees.

The office wear during summer is "Cool Biz". For males, this is half sleeve shirts, without tie or jacket.

For the celebrations, they have decided to keep to the "Cool Biz" attire.

This effort is promoted by the Ministry of the Environment in Japan. It is aimed at reducing energy cost and protecting the environment.

The Japanese are serious in tackling important issues and approach them in a practical way.

Lesson: Singapore can save a lot on energy cost, if we keep the temperate at 28 degrees throughout the year. If this is too hot, perhaps we can reduce it to 26 degrees.

Investing in properties

Here are my views about investing in properties at the present time.

If you are eligible for a new HDB flat, it is an attractive investment. You may qualify for some Government grant as well.

I know of someone who bought a 5 room HDB flat next to Redhill MRT station for $380,000 (including renovation) recently. A private property in the same locality would cost $1 million.

The new HDB flats are built to a high standard. They are almost as good as a private property.

I hesitate to invest in private property at the current high price. It may not be sustainable over the next few years. It reminds me of the situation in 1996.

Top up special account of family members

I read that it will soon be possible to top up the CPF special account of family members and siblings. This can be done before or after they reach age 55.

This is an excellent idea. The money in their special accounts can earn an attractive interest rate, and also ensure that they have an adequate income for their future.

More details will be announced in Parliament soon.

STI Exchange Traded Fund

The minimum investment is 100 units of the STI Exchange Traded
Fund. The current price is about $34.00 per unit. The minimum amount is $3,400. The brokerage is 0.25% of the amount invested.

If you wish to invest in this counter, go through your stockbroker.

Monday, August 27, 2007

Sufficient for 100 years

Some people thought that I must be very rich to have sufficient money to last 100 years. This is not really the case. It depends on how much you need to live comfortably.

If you have a house that is fully paid for, and your children are working, you will find $1,000 a month to be sufficient for 1 person or $1,500 for a couple.

If you can earn 4% per annum, a capital sum of $450,000 can give $1,500 a month forever. The money will not run out. It can last for more than 100 years.

A capital sum of $300,000 can provide $1,000 a month forever.

The problem is: $1,500 may drop in value year by year, due to inflation.

Here is how you can deal with inflation. You have a larger capital sum of, say $900,000. If you can earn 4% a year, you can draw out $1,500 a month, and this amount can increase yearly at the rate of about 2% per annum. This should be sufficient to keep pace with inflation, and preserve the real value of your monthly income.

This is how the participating annuity plan works. It pays a smaller sum (compared to a non-participating plan) and pays a bonus each year to keep up with inflation.

You can earn an average of more than 4% per annum, if you invest in a large, well diversified low cost fund that is mainly invested in equities. Read this FAQ.

In summary:

1. You only need a capital sum of $900,000 to provide a monthly income forever.
2. This allows you to draw a monthly sum of $1,500 increasing by 2% yearly,

How to buy term insurance

If you wish to buy term insurance, you have to call the insurance company directly. You can try NTUC Income, Aviva and AXA.

Give them your age, the sum insured and the number of years of coverage. I suggest that you take a 20 or 30 year term. Ask for a quote on level and decreasing term.

Compare the premium rates. Ask the insurance company to explain their coverage. Ask for a FAQ.

You can also qet a quote from their website.

It is all right to approach an adviser. But, you have to be alert that the adviser does not steer you to take an expensive policy (for which they can earn a higher commission).

As the adviser does not earn much from selling the term insurance policy, you should try to handle the transaction over the telephone.

Talk on Managing Your Finance

I gave a talk on Managing Your Finance for young teachers. Here are some of the questions asked by them.

1. Please explain the products - bonds, equities, blue chips

2. Any advice on investing CPF savings?

3. How much is the fee of an independent financial adviser? Any tips on selecting a good adviser?

4. If I buy term insurance directly, do I still need to pay commission?

5. What are the risks of investing in properties at this time?

6. I have invested in a fund which is losing money year after year. Is it better to withdraw from this fund (cut loss) and invest in another fund?

7. What is an education policy? I was told by my agent that I should buy a living policy for my child instead of an education policy as it serves the same function and have life coverage.

8. Do you advise us to buy critical illness policy? Does the medical benefits for teachers cover critical illness?

9. How can I buy the STI Trakker fund? Is it a good buy at this time?

10. I am 51 years old. Is it too expensive to buy term insurance now?

11. I am on a pension scheme. Should I buy insurance?

12. Why are there no encouragement for older government servants to enjoy the fruits of their labour, instead of work, work. Older teachers like to continue to stay for the long term ,but most cannot cope with the stress .Why should there be so much stress for older teachers who have already worked for 30 yers? They have already stressed a lot when they were young.

13. I presently have a few living policies paying about $2,000 yearly for each policy. Should I terminate them and convert them to term insurance policies?

14. I want to buy a medical insurance to cover H&S for my daughter (20 years old). What kind of insurance should I buy for her. Is Medishield insurance good enough? What insurance plan would your recommend? she is a NUS undergraduate.

15. STI Trakker fund is not liquid. To buy or sell it is a hassle. Why do you recommend it?

16. What are some institutions I should start investing with? POSB? DBS? NTUC Income? others?

17. My son had a heart operation when he was 5 months old. He is now 7 years old and is well and healthy. However, I was not able to get any insurance for him. Any advice?

18. Do you think that the sub-prime turmoil is approaching its end?

19. Currently, I intend to buy an insurance plan. I asked for 2 quotations. Both are similar in terms. Monthly premium $120 for 20/ 30 years. Covers death, total permanent disability ,terminal illness. Return of $99,000 after 20/30 years. Is this a good plan?

20. What is the minimum amount that can be invested in the STI Trakker fund?

21. What do you think of land investment like Canada land Investment by Walton?

12. What do you think of Eldershield policy for medical coverage? Can you comment on the Eldershield Plus that is coming?

I shall answer them in separate postings.

Sunday, August 26, 2007

Some tips on medical Insurance

1. The Shield plans requires me to pay the deductible and to pay a share of the balance of the hospital bill. Some insurers offer a rider to cover these items, but it has to be paid in cash. Should I buy the rider?

For most people who are in good health, there is no need to take the rider. If you have to be hospitalised, you can pay these items from your Medisave account. This amount is not large, and can be self-insured.

If you insure these items, you have to pay a premium that covers the expected claim, expenses and a profit margin.

2. My employer now provides medical insurance to me. Should I buy a Shield plan to provide continuity of cover after I retire from work?

Many people take a Shield plan to provide continuity of cover. They pay a premium under the Shield plan, but they are not likely to make a claim under this play, as the hospital bill is likely to be paid by the employer.

It is advisable to take the Medisheild plan for this continuity of cover, as it has th elowest cost. There is no need to pay a high premium for a plan that you are not likely to use when you are covered by the employer.

If you do not take a Shield plan now, you can still apply for a Shield plan later when you retire from work. At that time, you will be accepted, if you are in good health. If not, you can still buy insurance by paying a higher premium.

Some people are willing to save on the premium for the Shield plan and apply for insurance only when it is needed. They can save on the premium in the meantime.

Thursday, August 23, 2007

Encourage more people to use public transport

The roads in Singapore are getting congested. The Government plans to extend the Electronic Road Pricing (ERP) to more roads, extend the chargeable hours and increase the rates. These are measures to reduce the congestions on the road.

The Minister for Transport said that building more roads does not help to solve the congestion problem. It encourages more people to use cars and will lead to more congestion at a later date.

I agree.

We need to encourage more people to use public transport. As a recently converted user of our public transport, I now prefer to use the train or bus, rather than to drive a car. I avoid paying ERP and parking charges and the hassle of driving on congested roads.

Previously, like many other car owners, I found the bus routes to be too complicated.

If we make some effort, we can learn how to take the bus from our home to the nearest MRT station. But, if we are travelling anywhere else by bus, it is quite difficult to find the right bus. This explains the heavy demand for taxis.

We need a revamp of our bus routes, to make it easier for many people to use them to move around.

I wish to suggest a longer term strategy and an interim measure for the shorter term.

For the longer term, we need a public transport system that has the following components.

• The MRT forms the backbone of the public transport
• Feeder services take commuters from pick up points within a town to the MRT station or bus interchange
• Express services bring commuters between the bus interchanges and provide an alternative to the MRT

The feeder services can use large or small buses and should preferably be operated by a number of small operators.

As the express bus does not require stop at pickup points, they can keep to a more reliable and frequent schedule.

This system may require a commuter to take up to three segments, if their start and end points are not within walking distance of the train station or bus interchange. This is not a problem, as the connection can be done at the same place. It is useful for the commuter to take a short walk or move around anyway.

As an interim measure, I suggest that the existing bus services be actively promoted as a feeder service. At each bus stop or MRT station, there should be a map showing the bus services that serve an area within (say) a radius of up to three kilometres. The services can be colour coded to make it easier for the commuters to pick the right bus to take to their ultimate destination.

It will also encourage commuters to travel to move around their neighbourhood.

If it is easy and convenient to take public transport, more car owners will choose this option. This has been my personal experience.

Tan Kin Lian

Revosave Plan

Several visitors to my blog have criticised the Revosave plan introduced by NTUC Income. Their criticisms are:

* It offers a low return
* It is similar to another plan actively successfully by another insurer
* It is a way to give high commission to the agent

We have to recognise the following facts:

* Some people like this type of plan, that offers several features put together. This is why the other insurer was able to sell the product very successfully. Their customers appear to be willing to accept a lower return.
* The product from NTUC Income probably offer a better return compared to the competitor's product

Lesson:
1. If the customer likes this type of product feature, let them buy it from NTUC Income (instead of the other insurer).
2. If the customer wants a better return, they can buy an plain endowment or ILP.

Suitable plans for a young person

Hi Mr Tan,

I have just bought a Limited Premium Living Policy on $100,000 coverage.

I am wondering what other plans in the market I can purchase to provide a more cost-effective coverage on a lower cost. There are so many plans in the market. I am very confused.

Is there a rule of thumb of how much coverage a person should have? Would buying term insurance be more cost-effective when starting out on a career?

MY REPLY:

I hope that this FAQ will help you to make the right decision.

Discount between Hongkong and Shanghai shares

Two visitors have asked me the list of China shares listed in Hongkong that showed a large discount to the price in Shanghai.

I am not able to share this list, as my stockbroker asked me to keep it uncirculated (as he obtained it from an unofficial source).

If you are interested in the information, ask your stockbroker to get it from his firm. They have the list. It is quite easy for the firm to compile it from their financial terminal.

Allow diverse views

COMMENT POSTED IN MY BLOG

Mr. Tan, more people are visiting your blog because you have an open policy and you are tolerant of views expressed. People like to have diverse views.

Although you are also taking risks of an attack but so far I have seen none except for some strong views.

We've learned a lot from various postings on various subjects and not only on insurance and finance. At least our view of the insurance industry is now widened.

We now know more, example like the posting on the newly launched product, revosave, by Income. We are aware of the features and we will not be taken in by the agents of Income.

Thank you, Mr. Tan, for your stout heartedness and vision. We hope you will continue to open up your blog.

Buy annuity for a useful purpose

COMMENT POSTED IN MY BLOG

Hi,

I think you belong to the group of investment guru who will not buy annuity. For most people, they might not even know how to invest and might not even know about or understand annuity.

MY REPLY:

Annuity serves a useful purpose, for people who need it.

I will buy an annuity to give an annual payment to my children (instead of a lump sum that they can spent away all at once).

I will buy an annuity for my wife, so that she has a steady income for her lifetime.

A view on financial planning

COMMENT POSTED IN MY BLOG (EDITED)

Mr. Tan,

Would you then agree that the government should only make it compulsory for "people who do not have enough money, and need to stretch it for their lifetime" to purchase an annuity?

In view of protecting local citizens, I agree that some form of scheme is neccessary especially for the mid to lower income. However, I do not see how a payout of 400-500 dollars for the rest of a person's life a month can significantly help. For example, 400-500 dollars for today is probably okay. Do you think it would be sufficient in 30 years time? What would 500 dollars buy you in the future?

Singapore should review once again the possibility of gaining higher returns on the CPF or even looking into the main purpose of CPF itself. Is the CPF for you to buy a home? Or for you to have some financial independance when you are unable to work? Why not force more money into the SA since it is already at 4%?

I for one believe that the OA CPF purpose in Singapore is to allow everyone to purchase a home and not something you can fall back on when you retire. Simply put, pay for your home with your CPF. Keep the minimum sum in your SA (because you have no choice but to comply).

Make sure you save at least 30% of your earned salary (WHY? because you don't have to pay the housing loan with your personal cash, so SAVE it!). Invest your savings into low and medium risk money markets or high dividend paying stocks with strong management and fundamentals.

Last but not least, educate your children. If you're stuck in this boat, a wise person once said to me 'one generation must always suffer for the rest to prosper'. How willing are you to give a better life for your children. As Chris Gardner says 'Education is a way out'. Educate, educate, educate.

Good luck.

MY REPLY:

I agree with your views, in particular:

1. Buy an annuity to stretch your limited savings for a lifetime
2. The annuity should increase to cover inflation
3. Save 30% of your earnings (but invest in and invest in a low cost, high return, well diversified fund).
4. Educate your children (but make sure that it has its payback).

A science pioneer and his dilemma

Dr. Lee Kum Tatt has received a few comments on the articles he wrote on how S & T has helped Singapore’s development. Now in his golden years he still encourages the spirit of enquiry through the study of S & T to be stepped up for Singapore’s continued progress. He has received some comments. Read about them in his blog and his replies.



Tuesday, August 21, 2007

Life Annuity for Tan Kin Lian

A journalist asked me, "Mr Tan, did you buy a life annuity? I suppose that you did?"

Here is my honest reply.

Quote: I did not buy an annuity because I have enough money to last me for the next 100 years, and I cannot live that long. An annuity is necessary for people who do not have enough money, and need to stretch it for their lifetime. Unquote.

More visitors to my blog

The stockmarket turmoil appears to be encouraging more people to read my blog. I used to have an average of 500 visitors on weekdays. I received 1,500 visitors during the last two days. This is 50% more than average.

Mortgage Insurance

MORTGAGE INSURANCE

The Government is drafting new rules to allow banks to take up mortgage insurance. The insurance protects banks from the risk of borrowers defaulting on their mortgages.

This insurance works well in good times. Only a small proportion of borrowers default, due to their personal circumstances such as loss of employment or severe illness. It can be covered by the premiums paid by the other borrowers.

During an economic downturn, when many people loss their jobs at the same time and property values drop severely, it can cause a big problem for the mortgage insurers.

This happened in Europe in the early 1990s. Many insurance companies that provided this type of insurance faced large losses. They had to be re-capitalised or sold to other owners.

In more recent times, we have the problems caused by the sub-prime mortgages in America. The mortgages were issued to sub-prime borrowers to generate a high return to the lender. Funds were raised through the credit market in the form of asset backed securities, with the credit risks being guaranteed by the lending institution. Several of the lenders were not sufficiently capitalised to take the losses caused by the downturn in the housing market.

Considering the risks, is it a good practice to encourage mortgage insurance as a way to transfer or spread the risks?

Here is a surprise. I think that it is a good idea. But it has to come with certain caveats.

1. The mortgage insurer must have expertise in the assessment of the risks. They should be familiar with the property market, economic conditions and lending practices in Singapore. In particular, they have to know the rules regarding the use of Central Provident Fund savings to pay the instalments under the mortgages.

2. The mortgage insurer should be required to retain the major share of the risk, and not be allowed to transfer the risk to the credit market through securitisation or other means. This is to avoid the moral hazard.

3. The mortgage insurer should have sufficient capital to allow them to ride over several years of an economic downturn.

4. The mortgage insurer should be required to use sufficient actuarial expertise to measure the potential losses and to charge an adequate premium to cover the risk. They should avoid excessive competition leading to inadequate pricing.

There is a significant advantage of the in the mortgage insurance scheme, especially for the handling of the more risky loans.

Lenders, who are hungry for business, may be tempted to lower their credit assessment standards to win a large market share. If they are required to buy mortgage insurance, the assessment is transferred to a professional mortgage insurer, which can assess the risk independently of the lending. This may impose some discipline on the lending institution.

Shares traded in Hongkong and Shanghai

A stockbroker sent me a list of more than 20 shares traded in Hongkong and Shanghai. They are probably the larger corporations in China.

The share prices in Hongkong showed a discount of 40% to 88% to the Shanghai price. The average is 64%. This means that, on average, the prices in Shanghai are about 2.8 times of Hongkong.

Either the prices in Hongkong are too low, or the prices in Shanghai are too high. It is likely to be the latter.

Investors in China will soon be allowed to buy shares in Hongkong. What will happen to the share prices? Will the Shanghai prices collapse to the level in Hongkong? Or will Hongkong prices move close to Shanghai?

My guess is that the prices in both Shanghai and Hongkong are over-valued. But, this is China fever.

My stockbroker thinks that the prices of these shares in Hongkong will move up (it is called arbitrage), but not to the same level as Shanghai. He is probably right.

Two prices for the same share

Some China companies are listed in Shanghai and Hong Kong exchanges. They are the same shares, but the prices traded could differ by more than 30%. I know of a large company where the share trades in Shanghai at three times the price in Hong Kong.

China has announced that they will soon allow the residents to buy shares in Hong Kong. This will mean that the prices of the same company will converge. The price will fall in Shanghai or rise in Hong or both.

This will be an interesting development.

More than 10 years ago, the blue chips shares in Singapore trade in local and foreign tranches. They are the same shares, entitled to the same dividend and voting rights. But the foreign shares trade at a higher price than the local shares.

When the distrinction between the two tranches were removed, the price of the local tranche increased to the foreign tranche. The increase varied from 20% to 50%. It was a big bonanza for the holders of the local tranche.

Adequate Savings for Retirement

I wrote an article on how to get adequate savings for retirement. It us published in the Business Times today. You can read this article here.

Monday, August 20, 2007

Life insurance policy with annual payout

COMMENT POSTED IN MY BLOG:

A few months ago, you said that a life insurance plan that gives out a regular payment reduces the return to the policyholder. NTUC has now introduced a new plan that pays out 5% of the sum asssured each year. Does your remark apply to this plan as well?

REPLY:

According to the advertisement, the potential return of the new NTUC plan is 3.7% per annum. This return is lower than the return on an endowment plan. The guaranteed payout seems to reduce the return to the customer.

If you are saving for the next 25 years, you should aim for a higher return, say 5% or more. Compared to 3.7%, the difference can be quite substantial (say 17% more). Read this FAQ.

Comparing annuity with bank deposits

Hi,

I saw your article comparing annuity to bank deposits. Shouldn't it be compared to CPF Special Account (SA) guaranteed 4% pa ? In fact, CPF-SA should be compared to annuity with Capital Protection (returning the balance money to beneficiaries upon death) which has lower monthly payments.

You mentioned that annuity is like a pooling of risk, interest earned is left inside the pool upon death. For CPF-SA, interest earned is returned to beneficiaries right?

REPLY:

The article was written to explain the difference between investing in a life annuity and in a bank deposit. This applies to the free investible savings for most people.

I have a separate article which compares the life annuity with the CPF Retirement Account. This is relevant for people who have to decide between the two options to invest their minimum sum.

Value of the Tail of the Lease

The Prime Minister has announced that HDB will be willing to allows certain categories of owners to keep the next 30 years lease on their HDB flat and sell the tail of the lease back to HDB for its present value. Part of this value can be taken in cash, while the remainder has to be kept in the CPF account.

Several people have asked me for the formula to calculate the value of this tail of the lease.

It depends on two factors:
* The current remaining lease (which can be from 50 to 80 years)
* The interest rate used to compute the value of the tail

I do not know what interest rate will be used by HDB for the calculation. It could be from 1% to 3%. In my view, an interest rate of 2% or 3% would be appropriate (but this is just a personal view).

The following table shows how much you can get by selling off the tail of the lease:

Value of tail of lease, assuming the owner retains the next 30 years:

Remaining Value of Tail using
lease 2% p.a. 3% p.a.
60 years 35.6% 29.2%
70 years 40.3% 32.7%
80 years 43.6% 35.1%


For example, if the remaining lease is 70 years and the interest rate used for the calcuation is 2% p.a., the value of the 40 year tail (i.e. 70 years less 30 years) is 40.3% of the current value of the property.

If the HDB flat is worth $160,000, the value of the tail is $64,480.

If a higher interest rate of 3% p.a. is used in the calculation, the value of the tail is 32.7% of $160,000 or $52,320.

Let us wait for the announcement by the HDB.

Do It Yourself Insurance

Dr Money has written an interesting article on "Do It Yourself" insurance. You can read it here.

It saves you on the high charges. There are some tips on the types of product to buy.

Capital protection for Life annuity

Hi Mr Tan,

I read your article in the Straits Times concerning Annuities. I have a question concerning longevity risk. If I were to take up an Annuity of $100K at the age of 62 but I die 5 years later. Does that mean my wife and children won't get back $100K?

REPLY:

If you buy a capital protected annuity, your family will get back the amount invested, less the payments that you have received.

A capital protected annuity pays about 12% less than a pure annuity (ie without capital protection).

Read this article.

Life Annuity

You can buy a life annuity with:

* The CPF Minimum Sum
* Your own cash savings (i.e. other than the Minimum Sum).

What is a life annuity? Is it a good form of investment? Read about it from this FAQ.

This article is also published in MyPaper.

Invest in a low cost fund

I have recommended that you buy term insurance and invest the difference in a low cost fund.

Some investment-linked products (ILP) in the market have high charges, and give a poor return. You have to avoid these products. This website shows a comparison of the charges.

You have to be careful about the three levels of charges:

* upfront charge to pay commission to the agent or broker
* annual charge on the investments, and policy fee
* mortality charges (to pay for the insurance cover)

The best is a "do it yourself" unit trust. If this is too difficult, you can take the next best, which is a low cost ILP.

You can buy the term insurance separately. If you wish to buy it as part of the same ILP product, you should compare the premium rates. Make sure that you are allowed to cancel the term insurance, if the cost is too high.

Insurance protection for new-born baby

Hi Mr. Tan,

Now I am planning to get a protection insurance for my newborn baby.... After listening to many insurer and products, I have finalised the below plan.... need your advise which is the best?

My main concern is I want a protection for my baby of sum assured of 100k with critical illness for whole life and my budget is hope to be within $100 monthly.

Initially I have decided to take up ILP. I met some friends who are over 50yrs old and they warned me against it as they are holding some ILP and regret it because of the high cost..... so should i spend another $20 more in other to get a traditional life policy?

(details removed)

Looking forward to your advise.

REPLY

Please read this FAQ on saving for your child's education.

If you decide to buy an ILP (which I recommend), you should choose one with low expenses. This website shows you the front end charges of several products in the market.

The best is a "do it yourself" unit trust. The next best is a low cost ILP offered by NTUC Income.

For your baby, I suggest that you buy a Medishield or private Shield plan, to cover the cost of medical treatment. The premium is very low, i.e less than $100 a year.

What causes the mess in sub-prime mortgages?

The sub-prime mortgages are given to low income people who are not able to service the mortgage loans. There is a high default rate on these loans. The losses are affecting meltdown in the global stock markets.

How did this mess come about? There are two main factors:

1) The mortgage brokers earn an attractive commission to sell the sub-prime mortgages. They are not concerned about the ability of the customer (i.e. borrower) to repay the loan, or if the property is good for the customer. The brokers are motivated by the sale, and the attractive commission.

2) The lender should be the party that is interested to ensure that the borrower can repay the loan. This was the situation in past years. In recent years, they have changed to a "broker" mindset. They sell the loans, and re-package and re-sell them to the market through the asset backed securities and the collaterised debt obligations. The original lenders earn an attractive margin for providing this re-packaging service, and do not take any risk.

This is quite sad. The mortgage brokers and mortgage lenders, in their eagerness to earn the commision and the margin, have created products that are bad for the customers (i.e. the people who borrowed on the sub-prime mortgage to buy expensive property) and bad for the ultimate investors (i.e. the people who bought the ABS and CDOs in the market).

Unfortunately, there are many other financial products in the market that fall in the same category. They include high cost life insurance products and structured products.

Treasury Bill

Hello Mr. Tan,

May I ask for your guidance on what is a treasury bill and how do you invest on it? How does it work?

REPLY:

A treasury bill is issued by the government, and is usually for a few months. You get the interest (which is usually quote low) but the investment is very secure. You can ask your bank or stockbroker about it.

Two ways to monetarise your flat

A journalist asked me, "Is it better for a HDB flat owner to take a reverse mortgage or sell of the tail of the lease back to HDB?"

My reply is, "They serve two different needs".

If the owner needs some money and has not decided on what to do with his future home, it is better to take a reverse mortgage. This is a temporary arrangement. He can repay the loan when he decides to sell his flat.

If the owner is certain that he wish to keep the current flat, and be needs money to spend, then it is better to sell of the tail of the lease. I estimate that he can get between 33% to 40% of the current value of the flat. This arrangement is likely to be permanent. He will find it difficult to sell the flat, if the remaining lease is only 30 years.

Both methods cater to different groups of people.

Sunday, August 19, 2007

Sell the tail of the lease

Hi Mr Tan

The Prime Minister has announced that HDB will bear back the tail of the lease, and allow the 3-room flat owner to keep the next 30 years. Is this a good scheme? How much can the owner get for selling this tail?

REPLY

It offers another option for the HDB flat owner to raise money to live on. Assuming that the remaining lease of the flat is 70 years, the amount that can be obtained by selling the tail of 40 years (i.e. keeping the next 30 years) is, according to my estimate, about 33% to 40% of the current value of the property. It depends on the interest rate that is used for the calculation.

If the current value of a 3 room flat is $160,000, the sale of the tail of 40 years can bring between $53,000 to $64,000. Part of this sum can be received in cash and the remainder has to be credited to the Central Provident Fund account.

This is just my guess. Let us wait for the details, when it is announced by HDB.

Adequate Savings for Retirement

Many people have inadequate savings for retirement. This is due to:

* inadequate contributions
* poor return on CPF savings
* too much money used for property purchase.

I have written a paper to suggest measures to allow people to make adequate savings for retirement, by making better use of the CPF. Here is the paper. I hope you agree with me.

Invest in AUD and NZ dollars

I asked a banker, if it is time to invest in the AUD and NZ currencies, as it has dropped by 10% against the yen. It seems to be at a more acceptable level now. He said that it is probably a good investment, as the interest rate in AUD and NZ are quite high, compared to other currencies.

CDOs problems are not over

Stockmarkets in America and Europe have rebounded strongly, following the cut in the discount rate by the US Federal Reserve Board. The Asian stockmarkets are likely to follow.

The experts told me that the CDOs problems are not solved by lower interest rate. If more hedge funds get into trouble due to the CDOs, the stockmarket may fall again.

This trend has to be watched. Be careful.

Expense ratio of insurance products

If you buy a life insurance product, including an investment-linked product, you can find out the expense ratio from the benefit illustration.

You have to look at the projected gross yield and the net yield. If you are told that the projected gross yield is 5.25%, and the net yield (after deducting expenses and mortality cost) is 2.5%, you are incurring an expense charge of 2.75% per year. That is too high.

You should try to get an insurance product with an expense charge of 1.5% or less - especially as the gross yield of an insurance product is quite modest.

If you are investing in an equity fund which aims to give you a gross return of 7%, you can accept an expense charge of 2%, to give you an net yield of 5%.

Tip: Make sure that the expense charge is not more than 1.5% per annum for a product that gives a modest return, or 2% per annum for a product that gives a higher return.

A valuable role for the financial adviser

Is there a useful role for the financial adviser? Can they provide impartial advice that is good for consumers? I have given my suggestion in this article.

Getting more people to buy Life Annuity

I wrote an article on life annuity. It explains why there is a difference between the amount payable under an annuity ($523) and the amount payable by the CPF on its retirement account ($790). It also suggest how the gap can be narrowed to make the life annuity more attractive.

The letter was published in the Straits Times (Insight) a few days ago. You can read my suggestion in this article.

Saturday, August 18, 2007

LUV plan

Dear Mr Tan,

I was reviewing the NTUC Luv plan which was launched recently. This looks affordable and comprehensive considering it covers life, TPD and critical illness - which will all expire at 70.

But looking at their monthly premium at age 60 and beyond, it make me wonder if this policy is still attractive since many in that age bracket may not be able to afford $300 a month or morre premium. Pls advice.

REPLY:

I am not familiar with this new product, which was introduced after I have left NTUC Income.

I suggest that you should talk to an insurance adviser (whom you can trust to give impartial advice) or call their business center?

Cost of a critical illness rider

Hi Mr Tan,

Two years ago, I bought a critical illness rider for $60 per month for $50K which is attached to my whole life policy.

Is it correct to buy a rider, as it will expire should I decide to terminate my whole life policy? As I am now in my sixties, I may not want to spend too much on insurance. Pls advise.

REPLY:

I suggest that you should consider the following options:

1) The cost to you of continuing the whole life and critical illness rider for the next 10 years

2) The cost of an alternative method of giving you the protection

You should ask the insurance adviser to give information to you that you can understand, and make the best decision. Apart from talking to your current insurance adviser, you can also talk to another insurance adviser.

I hope that they can give you information to make a better choice.

Capital protection for Life annuity

Dear Mr Tan,

Does a life annuity allow the buyer to avoid losing the capital, if he dies at an early age?

REPLY

You can buy a capital protection for the life annuity. In the event of death during the early years, there is a refund of the balance of the capital (after deducting the annuity payments that have been received.

If you buy a capital protected annuity, you will receive a lower monthly payment. For a male at age 60, the difference is about 12 percent, i.e.

Monthy annuity for $100,000 of capital invested:
- with capital protection: $429
- no capital protection: $488

If the total paid out under the annuity exceeds the invested capital, there is no refund. This will occur after 19 years, in the above example. However, if the payment is increased due to bonus, the duration will be shortened.

You can read this FAQ for more details.

Friday, August 17, 2007

Havoc caused by the hedge funds

When an investor has a certain position in the market, he puts a stop loss order to protect that position, in case the market moves against him.

During a period of market weakness, most of the buyers stay away from the market. Those holding stop orders are "exposed" in a thin market.

The hedge funds goes around to knock down the stop loss orders, even though they are placed at a large distance from the current market level. This caused the market to swing widely. This caused the extreme volatility.

Somehow, the hedge funds are able to make a lot of profit through the high volality in the market. They know how to trade in this thin market, to their advantage.

Lesson: If you have a sound position and you are not leveraged or on margin, you should hold the position. Do not place any stop loss orders. Do not panic when the market swings wildly. Stay calm. Stay invested.

Thursday, August 16, 2007

How to pick the right stocks

Dear Mr Tan,

With all the stock market indices dropping by quite a lot. When it recovers, what is the best way to ride on the rise as there are so many stocks to choose from ?

REPLY

I suggest that you invest in the STI Trakker Fund. It is a ETF or exchange traded fund. It is a large, diversified, low cost fund. It is invested in blue chips, to track the STI index.

Wednesday, August 15, 2007

Is it time to liquidate?

Dear Mr Tan

Stock market is down by a lot, is it adviseable to liquidate and switch to fixed depost?

REPLY:

I prefer to find the right time to make further investment in the stock market for the long term. The drop in the stockmarket make the shares more attractive.

Sharp drop in Singapore market

Hi

Why does the Singapore market drop so much in two days, when the economic fundamental is still sound?

REPLY:

This is due mainly to the outflow of foreign funds. When they wish to liquidate, they will sell at any price. The investors dare not buy. So, the drop is very sharp.

This has happened many times before. When the selling by the foreign funds stops, the market will rebound sharply.

High flying stocks drop more

Here are the prices of the blue chips in Singapore and the market indices.



Stock Peak Current Drop
S Land 12.10 8.20 32%
City Dev 17.90 13.10 27%
CapitaLand 8.75 6.60 25%
DBS 25.00 19.20 23%
Keppel 14.40 11.10 23%
Sembcorp 6.30 4.84 23%
UOB 24.20 19.90 18%
SIA 20.10 17.00 16%
SPH 4.76 4.22 12%

STI ETF 37.30 32.50 13%
Nikkei 18300 15900 13%
HKSI 23500 20570 13%


The market indices dropped by 13%. The high flying stocks dropped by 23% to 32%.

Switch to Global Equity?

Dear Mr Tan,

I have been waiting for your update on the stock market as I respect you as a very disciplined and shrewd investor.

What is your opinion of switching $40,000 worth of my NTUC Balanced Fund to Global Equities Fund?

Thank you for your generous sharing of your investment strategy.

REPLY:

I suggest that you wait for 1 or 2 more weeks. But you can monitor the situation and move earlier, if you feel that it is the right time.

Collapse of the stockmarket

I have been waiting for more than six months for the right time to invest in the Singapore stockmarket.

My target entry point is 2,700 on the ST Index (representing a drop of 25% from the peak of 3,600).

It may not reach this level, so I may start to invest in small amounts from the STI level of 3,000. This is likely to occur within a few days time.

I heard that Warren Buffet had started to invest in some banks (with little CDO expsoure). He has decided that the current prices represents good value. Although the market may drop another 10% or so, he has decided that it is time to start accumulating.

My choice of funds are:

* The STI trakker fund in SGX
* The global equity fund managed by NTUC Income

Funding for research for young professionals.

Getting funding for research is never an easy task. Dr. and Mrs. Lee Kum Tatt had experienced this in their professions and their careers both as recipients and donors of grants. They share with us their experiences and what they think can be done. Read about this in Lee Kum Tatt’s blog.

Tuesday, August 14, 2007

Advice for a young person starting a career

Hi,

I'm a final year under-grad who is finishing up with her studies and is planning to start on her career.

I am interested to start investing for retirement and is also keen to purchase an insurance policy. Is there any advice for a young person starting out?

REPLY

Please read this FAQ on Financial Planning for the Young. Wish you all the best in your career.

Learn about life annuity

According to a newspaper report, the government is considering to make life annuity compulsory.

You can learn about the life annuity by reading this FAQ.

The CPF now pays an attractive interest of 4% on its retirement account. It is better to keep your money in the retirement account. You can invest in a life annuity with your non-CPF savings.

Continue your existing critical illness policy

Hi Mr Tan

In your blog, you said that the premium for a critical illness policy is 10 times of a term insurance policy. I took a critical illness (living) policy two years ago. Do you advise me to cancel it, and change to a term policy?

REPLY:

The living policy combines the coverage and savings for the future. You can get a cash value from the living policy if you terminate it in the future. You can break even, i.e. get back more than the premiums paid after about 15 years. If you keep it longer, you can get a modest return of about 2 to 3% per annum.

If you have already taken a living policy, it is better to continue with you, as you can get a modest return (after 20 or 30 years) and free coverage.

If you terminate the living policy in the early years, you will suffer a loss of about half of the premiums that you have paid. This low payout takes into account the high upfront cost of the policy, which has already been incurred.

My advice of taking a term insurance policy, applies to people who have not yet taken up the critical illness policy.

Collateralized debt obligations

Source: Wikipedia

Collateralized debt obligations (CDOs) are a type of asset-backed security and structured credit product.

CDOs gain exposure to the credit of a portfolio of fixed income assets and divide the credit risk among different tranches: senior tranches (rated AAA), mezzanine tranches (AA to BB), and equity tranches (unrated).

Losses are applied in reverse order of seniority and so junior tranches offer higher coupons to compensate for the added risk. CDOs serve as an important funding vehicle for portfolio investments in credit-risky fixed income assets.

Market history and growth
First issued in the late 1980s, CDOs emerged a decade later as the fastest growing sector of the asset-backed securities market.

This growth reflects the increasing appeal of CDOs for a growing number of asset managers and investors, which now include insurance companies, mutual fund companies, unit trusts, investment trusts, commercial banks, investment banks, pension fund managers, private banking organizations, other CDOs and structured investment vehicles.

According to the Securities Industry and Financial Markets Association, aggregate global CDO issuance totalled USD $157 billion in 2004, USD $249 billion in 2005, and USD $489 billion in 2006.

Asset backed securities

Asset-backed securities, called ABS, are bonds or notes backed by financial assets.

Typically these assets consist of receivables other than mortgage loans, such as credit card receivables, auto loans, manufactured-housing contracts and home-equity loans.

ABS differ from most other kinds of bonds in that their creditworthiness (which is at the triple-A level for more than 90% of outstanding issues) derives from sources other than the paying ability of the originator of the underlying assets.

Financial institutions that originate loans (including banks, credit card providers, auto finance companies and consumer finance companies) turn their loans into marketable securities through a process known as securitization.

The loan originators are commonly referred to as the issuers of ABS, but in fact they are the sponsors, not the direct issuers, of these securities.

These financial institutions sell pools of loans to a special-purpose vehicle (SPV), whose sole function is to buy such assets in order to securitize them.

The SPV, which is usually a corporation, then sells them to a trust. The trust repackages the loans as interest-bearing securities and actually issues them.

The “true sale” of the loans by the sponsor to the SPV provides “bankruptcy remoteness,” insulating the trust from the sponsor.

The securities, which are sold to investors by the investment banks that underwrite them, are “credit-enhanced” with one or more forms of extra protection — whether internal, external or both.

ABS constitute a relatively new but fast-growing segment of the debt market. The first ABS were issued in 1985; in that year, the market for publicly offered ABS issues was $1.2 billion. In 2003, issuance totaled a new record of $479.4 billion.

It is estimated that a total of over $2.6 trillion of ABS were issued from 1985 through 2003

Monday, August 13, 2007

Structured Products

I have updated my FAQ on structured products. You can read them here. Advice: avoid investing in structured products, as they have high cost and are not likely to give a good return to the investor.

Investment Tips, August 2007

I have updated my FAQ to give my investment tips as at August 2007. You can read them here. Good luck in your investment.

Sunday, August 12, 2007

Stock Trading

Larry Haverkamp has written an article on the risk of stock trading. Many people may not realise it, until it is too late. Read it in his blog.

Saturday, August 11, 2007

Build up a nest egg of $1 million

You can build up a nest egg of $1 million by saving only $300 a month over a working career of 40 years.

If you invest this money to earn an average return of 8% per annum, it will accumulate to $970,000 over 40 years.

If you earn 10% per annum, it will accumulate to $1,673,000 over 40 years.

By investing in a large, well diversified fund of equities, the average return over a long period has been around 8% to 10% per annum.

If you invest in a low cost fund, the charge could be as low as 0.5% per annum. This allows you to keep most of the return for yourself.

However, if you invest in a high cost fund that takes away 2% per annum, you may have 30% of the total money disappear.

Promoting cooperative insurance in Singapore

I am invited to Japan to present a paper on my experience in building up NTUC Income. The paper is entitled "promoting cooperative insurance in Singapre.

You can read the paper here.

This paper may be of interest to policyholders to learn about how NTUC Income was able to give a better return to them in past years.

Fixed deposit rates

With the global stockmarket in turmoil, it may be better to keep the money in fixed deposit or the money market fund for the time being.

You can refer to this website for the latest information of the best interest rate offered by the banks. This information is fairly up-to-date, but may get outdated quite quickly, as the rates may changed daily.

It gives you a good idea about what is likely to be available in the market. Before you invest, it is best to re-confirm the latest offers from the top three in the list.

I hope that you find this reference to be useful.

Money market funds

Dear Mr Tan,

Which money market fund gives a better return, NTUC or Lion Capital?

REPLY

Please read this website for a comparison. Dr Money told me that the information is quite up-to-date.

However, before you finally invest your money, it is better to call the fund manager and check the latest information.

Invest my retirement savings

Dear Mr Tan

I have recently retired from work and taken out my money from the CPF.

I have a large sum of money kept in the bank earning a miserable interst rate of 2%. Is is safe for me to invest in a unit trust or investment fund to earn a higher return? What is a good time to invest in the stockmarket after it has corrected?

REPLY

You can read this FAQ.

My preference is:

* invest $200,000 in a life annuity
* invest the balance in a large, well diversified fund

As the global stockmarkets are still in turmoil, it is better to keep your money in the money market fund (to earn 1.5% to 2%). When the stockmarket has corrected to a lower level, you can invest in the combined fund.

You should talk to an insurance adviser.

Buy a modest amount of critical illness cover

Dear Mr Tan,

I really enjoyed your blog. You are very knowlegeable not only in terms of insurance but also investments. Contrary to what other people say, I think you are one of those expert investors.

I would like to ask your opinion about the i-term insurance. I attempted to buy one but was distracted/dissuaded by the NTUC advisers.

The reason given was there was a difference in the definition of terminal illness as described in the I-term insurance and critical illness in other insurance products.

The insurance payout is for terminal/"sure death" illness in I-term insurance. But the definition for "critical illness" is less "serious illness".

Is this true?

REPLY:

The critical illness policy provides a wider definition. If you contract a critical illness, the sum assured is payable immediately. The premium for critical illness is more than 10 times of i-term (and 20 times of decreasing term).

My personal preference is:

* buy decreasing term insurance to provide the death and permanent disability insurance (restricted cover).

* invest the difference in a low cost, well diversified investment fund.

* buy a medical insurnace plan (like Medishield) to cover the cost of treatment of critical illness. If this is insufficient, it can be supplemented by my savings (which will be quite large after 10 or 20 years)

* (optional) - buy critical illness cover for $50,000.

I hope that this tip is helpful to you. Read this FAQ to get a comparison of premium rates.

Friday, August 10, 2007

Subprime mortgages cause global stockmarkets to fall

Dear Mr Tan

Why are the subprime mortgages in America causing problems to the global stockmarkets? Surely, the economy in Asia is growing strongly. Why should it be affected by the mortgages in America?

REPLY:

The subprime mortgages were issued in America. A batch of mortgages are put into a portfolio, called an "asset backed security". This portfolio is divided into different tranches. The most secure tranches were rated AAA. The BBB tranche is high risk. The least secure are the equity tranche.

The investment bankers take the BBB tranches of many portfolios and put them into a new portfolio, called a CDO (collateralised debt obligation). The CDO is again issued into several tranches, from AAA to equity tranche.

The AAA tranche of the CDO actually comprise of many BBB tranches of the ABS (which are high risk). These CDOs are sold to funds in Europe and Asia.

When the American property market falls in value, many of the subprime morgages defaulted. This affects the BBB traches of the ABS and nearly all of the tranches of the CDOs. The AAA and AA tranches of the CDOs have falled in value, by a lot.

Many banks invested in these CDOs. When they fall in value, the banks have to book the losses. This caused their stock prices to fall. This is affecting the stockmarkets around the world.

Some of the money raised by the structured products sold in Singapore were also invested in the CDOs. They have also fallen in value.

There is nothing much that the investor can do about these structured products. If they withdraw now, they will suffer large losses. They can only wait for the maturity date, and hope that the market would have recovered.

If you read some of the structured products, they said that the investor may lose part or all of the principal. It can happen. Let's hope that it does not.

Thursday, August 9, 2007

Regular premium unit trust

A financial adviser told me that he sells regular premium unit trust with a front end load of 3%. There is no no additional charge that takes away 6 to 18 months of the savings (unlike a regular premuim investment-linked plan from a life insurance company).

If the monthly saving is $100, the charge is only $3. The adviser earns a commission of only $3.

Due to the low commission, he is not able to spend time to visit the client. He speaks to them over the telephone and sends the form by mail. He receives the completed form by mail.

He advises his client to invest their Central Provident Fund savings, from the ordinary and special account, into unit trust.

It is advisable to invest in a unit trust, if the annual expense ratio is less than 1.5%. It is better, if the fund has an expense ratio of 1% or less.

Dr Money has some low cost funds listed in his href="http://www.askdrmoney.com/Unit_Trusts_and_Funds.htm">website. I shall ask him to cover some of the low cost unit trust.

When you buy a ILP, ask about the additional charge. Alternatively, you can ask if 100% of the regular premium is "allocated" for investment. If the allocation is less than 100%, the difference is the additional charge (which may be deducted over many years).

Wednesday, August 8, 2007

Pooling of Risk under a Life Annuity

A life annuity allows all the participants to pool their risk and guarantee the an attractive payment for the lifetime of the annuitant.

Someone argued in my blog against buying a life annuity. He advocates keeping the money in the CPF and drawing it out over 40 years. He does not expect any annuitant to live beyond age 100.

A minimum sum of $99,600 at age 55 will accumulate to slightly more than $130,000 at age 62, assuming interest at 4% per annum.

If you draw down this sum of $130,000 over 20 years (and you continue to earn 4% per annum), you can receive $813 a month. If you participate in a life annuity, you will be able to get this sum payable for a lifetime, as the average lifespan is 20 years. Those who die younger leave behind the balance of their capital in the pool to continue the payment to those who live behind 20 years.

If you wish to keep the money in your personal account, and you want to draw down the sum of $130,000 over 40 years, you can receive only $558 a month. This is a reduction of 32% (compared to $813). There is no pooling of risk. On death, there is a balance in the account that can go into the estate.

Which is better? $813 a month (with pooling of risk) or $559 a month (with no pooling of risk)?

Note: At present, no life insurance company is able to guarantee a payout of 4% per annum, as the return on government bonds is less than 3%. If the Central Provident Fund provides the life annuity and pays the guaranteed 4% per annum, they will be able to pay out $813 over a lifetime.

SMS Marketing

Are you involved in marketing? There is a new way of marketing that can get a quality lead for a low cost. It involves sending a SMS to targetted customers, based on their profile.

It will also give an attractive benefit to the targeted customers - which can be supported by lower marketing cost.

More details are shown in this FAQ.

Buy a life annuity earlier

Dear Mr Tan,

I see from you "Financial Planning for Seniors" that I can get a higher payout, if I buy a life annuity at an older age.

Do you advise me to draw down on my other savings first, and buy the life annuity later, after my other savings have been depleted?

REPLY

You can read section 9 of this FAQ to get some indicative figure about the amount of your life annuity, based on different entry ages. The annuity payout will increase each year, based on the bonus that is declared by the insurance company (in the case of a participating annuity).

The yield on the participating annuity is about 4% to 4.5% per annum, inclusive of bonus (which is not guaranteed). If you find this yield to be attractive, you can buy your life annuity earlier.

If you are able to earn a better return from other investments, you can wait and buy the annuity when you are older.

If you are not investment savvy or cannot take risk (e.g. if your saving is just adequate for your future needs), it is better to buy a life annuity earlier.

Customer friendly Call Center

Do you find it frustrating to get through the call center of large organisaionts, e.g. banks, credit card, telephone companies, airlines, government agencies?

Most of them have a telephone system that require the customer to press many buttons and listen to many options, before the customer can talk to a person. Quite often, the customer pressed the wrong button and got lost.

I have experience in setting up a call center that operates differntly. It won the world best award for "innovation technology". Here are ten tips on how a customer friend call center should be organised.

It gives a better customer experience, and still keep down the cost of handling the customer enquiries.

Do you like a call center that is operated on the 10 tips?

Tuesday, August 7, 2007

Online purchase of insurance in USA

The population of USA is 300 million. 70% have internet access, or 210 million.

36% have looked for information on insurance during the past 24 months. 6% have bought insurance online.

The most popular life insurance products are:

* life insurance
* disability insurance
* long term care
* critical illness
* annuity

Withdraw from Combined Fund

Hi Mr Tan

I have taken up the combined fund from NTUC Income. I am now investing a part of my monthly earnings.

I want to know. If I need money to pay for my car or flat, can I withdraw from the combined fund? Are they any penalty?

REPLY

You can withdraw from the combined fund based on its bid price. There is no penalty.

However, when you invest in the combined fund, you have to pay at the offer price, which is 3.5% higher. This cost is already deducted upfront.

If possible, try to avoid withdrawal and re-investment, as you have incurred unnecessary cost. It may be better for you to take a higher loan and to make a higher repayment (including a temporary cessation of your savings into the combined fund.

You can read this FAQ on Financial Planning for the Young.

Earn 4% on your CPF retirement account

Dear Mr Tan,

I have been approached by an insurance agent to buy a life annuity from NTUC, using my CPF minimum sum. I have just passed 55 years. What do you advise?

REPLY

You can read paragraph 3 of this FAQ on Financial Planning for Seniors.

As CPF is paying interest at 4% per annum on your retirement account, it is quite attractive. You should keep your money there.

You have additional savings that can be used to buy the life annuity.

Monday, August 6, 2007

How to get a higher return

Dear Mr Tan

I have a large sum of money to invest. Bank deposit pays only 1.7%. If I lock up in a government bond for 5 or 10 years, I only get about 2.7% per annum. This is too low for me. Is it safe to invest in the stockmarket at this time?

REPLY

I suggest that you read my FAQs. Choose one that is relevant to your situation.

If you are invested for the next 10 years or more, it is better to invest in a exchange traded fund (like the STI ETF), or in a low cost investment fund (like the combined fund from NTUC Income). There may be other suitable funds or investments. You can talk to an adviser.

If the stockmarket corrects further and reaches a lower level, it will be a good time for you to make a long term investment. You can read my FAQ about how to manage risk and get a better return.

Notify consumer about the high charges

Editor
Today Paper

I refer to the reply "the choice is yours, don't let us restrict you" from the assistant director of the Infocommun Development Authority of Singapore (Today, 7 August 1997).

In my earlier letter, I suggested that the telecom firms should be required to notify the customer when their monthly bill reach a certain limit. This is to ensure that the customer is aware of the charges that are being incurred.

The Authority's reply is that the service providers are required to publish their prices, terms and conditions of service, and that they are available on their websites.

I invite the Authority to carry out a survey and find out if new customers, especially the young, are aware about the high charges that they have to incur on some services, for example, IDD calls or roaming charges when they are overseas.

The Authority should also carry out a mystery shopping to find out what information is being given to a customer who subscribe to a mobilephone.

If a consumer to visit the websites of the telecom firms, he or she will be bewildered by the wide range of plans and the lack of essential, consumer friendly information.

Market liberalisation does not help the consumer, if they end up having to pay more, due to lack of awareness of the high charges for some services.

We need some minimal safeguard to protect the interest of the consumer. They have to be provided with clear and relevant information, especially on the charges. They should be notified in time about the high charges that are being accumulated on their bill, in case they were not aware about it.

Tan Kin Lian

Buy a fixed term annuity

Dear Mr Tan,

I wish to transfer a sum of money to each of my children (who are now adults). I wish to do it now, instead of many years later on my death. But, I do not want them to squander away the money. What is your advice?

REPLY

You can buy a fixed term annuity to make an annual payment to the beneficiary over a certain number of years, say 10, 15 or 20 years. You should be able to get a yield of about 3% to 4% on this annuity.

More importantly, it meets your goal about giving the money to your children, without the risk that they will spend it away within a short time.

Financial Planning for Seniors (revised FAQ)

I have updated my FAQ on Financial Planning for Seniors. It contains tips on investment and insurance for seniors (i.e. age 45 and older). I hope that you find it to be useful.

Financial Planning Tips

To find out my tips on your investments, you can visit this website.

There are tips on:

- for the young
- for seniors
- structured products
- life annuity

Working closer to home

I met a teacher who lived in Pasir Ris and worked in Bukit Panjang. He has to take a long journey each day to get to his school.

There are many schools in Pasir Ris and Tampines, that is closer to his home. Surely, it is desirable for him to work closer to his home?

It will be difficult for the teacher to ask for the transfer. He has to get the approval of principals of his current school and the new school that is closer to his home.

If this exercise is managed on a national scale, by the Ministry of Education, it will be easier for all parties and beneficial in the long run.

There are many teachers and many schools all over Singapore. It will be beneficial if many teachers could be transferred to a suitable school near his or her home?

This exercise can also be applied to other government departments and large businesses that have operations all over the island.

If 20 percent of workers can be relocated to work closer to their homes (without any long term loss of productivity), there will less congestion on the roads and public transport, and a better quality of life.

I hope that this idea can be pursued.

Collapse of bridge in Minneapolis, USA

There are 70,000 bridges in the USA. One bridge in Minneapolis collapsed last week, killing a few people. Some are still missing.

Is this an isolated incident? A bad accident?

Apparently, it seems that the condition of many of the bridges are unsatisfactory. There is a wider problem.

Many years ago, it was considered to be the duty of the government to provide the public works and utilities. There was no issue about the costs (although the government do manage them quite prudently). These public expenditure were considered to be necessary and beneficial.

The priority changed during the past 20 years. The governments tried to adopt business principles, using cost-benefit analysis. Some of the expenditures were reduced, as they were felt to be unnecessary. Some activities, e.g public transport and hospitals, were privatised to be runned by profit-driven entrerprises.

The outcome was a deterioration in the quality of the infrastructure and public services in many countries. There was a focus on cutting costs and increasing profits, instead of the public interest.

I hope that there will be a change in thinking, and that governments will move away from the concept of adopting business principles for public service.

Sunday, August 5, 2007

Waiting time for public buses

The Public Transport Council in Singapore has set a standard on the waiting time for public buses during peak periods.

In my view, they should focus on the following indicators:

* getting buses to keep to a schedule
* ensuring that the buses are not over-crowded

In other countries, most buses run on a time schedule. There may be only a few services in a day. The passengers know the expected arrival time and can plan their travelling according to this schedule. The buses are not full, so everyone has a seat.

Saturday, August 4, 2007

Common Sense and your Blue Rose

Some inspirational advice from Dr. Lee Kum Tatt to NUS Chemistry graduates and their parents at the Graduation Ceremony in 2006. Read what Dr. Lee said in his address in his blog.

Friday, August 3, 2007

Level premium for Shield plan

Dear Mr Tan,

I understand that the premium for the Shield plan varies according to the current age. It means that I have to pay a higher premium when I grow older. The increase can be quite steep. Is it possible for me to pay a level premium?

REPLY:

It is true you have to pay a higher premium when you grow older. To get an idea about the likely amount, you can refer to section 15 of this FAQ.

It is not possible for the insurance company to charge a level premium, as the premium rate has to be revised according to the claim experience. It is likely that the cost of treatment will increase in the future, due to new technology and more sophisticated method of treatment.

The premium will increase due to two factors - increase in your age (as older people need more treatment) and escalation of treatment cost.

Although you pay an increasing premium, you can use your CPF Medisave account to level out the cost. You should keep sufficient money in this account to pay for all of your future cost. It allows you to earn interest on the balance in your account.

You also have the choice to downgrade to a less costly plan, when you grow older. This option is available only if you have a plan with a yearly adjustible premium.

Application of Laws of Chemistry to Our Everyday Life

Dr. Lee Kum Tatt has written many articles in his blog on the philosophy of science and how this together with our culture and values affect our lives. He has just written an article on how to use chemistry laws to solve everyday problems. This article is meant for our amusement the contents of which can only have been written by a fanatic chemist. Enjoy yourself.

Dr. Lee Kum Tatt and his blog

I persuaded Dr. Lee Kum Tatt to put his ideas in this blog so that others may benefit from his experience , values and philosophy. Many still asked him why he blogs and for whom? Here are his comments.

Thursday, August 2, 2007

Some tips on investing in structured products

1. What are structured products?

These investments link your returns to stocks or bonds. It reduces both the high and low-end of potential returns. You receive the middle part.

2. What type of structured products are good for consumers?

If you must buy a structured product, your best bet is probably one (i) which pays a minimum return that is more than a money market fund and (ii) doesn't lock up your money for longer than you are comfortable with. (It is hard to find one of these.)

3. What type of structured products are bad for consumers?

Structured products with high costs and uncertain returns are bad for consumers.

Costs: For many structured products, the costs are not disclosed. Some structured deposits trade as unit trusts and these report an expense ratio. The expense ratio contains most of product's costs.

Returns: The products usually state a minimum and maximum return. If the minimum return is higher than the money market rate, it is acceptable as long as it doesn't lock up your money for longer than you wish.

4. What steps should the consumer take, before investing in a structured product?

Check out the (i) costs, (ii) minimum returns and (iii) lock-in period.

Wednesday, August 1, 2007

Single premium endowment has its attractions

COMMENT POSTED IN MY BLOG

Your FAQs are very informative. is the single endowment plan, Growth, by NTUC a good investment vehicle?

You have advised against any product with lock in. I notice that this Growth has lock in. To get the full return you have to keep it till maturity.

It may be considered a low risk but then its guaranteed component is very low especially in the early years and it is only 1.5% when it is held to maturity.

I think the investor is better off taking about the same risk with well diversified portfolio. Consider these two downsides, ie. long lock in period and low return, I won't recommend anyone investing in this product.

What is your view, Mr. Tan?

REPLY

Based on the current bonus rates, the Growth policy should give a return of 3% to 4% p.a. at the maturity date.

It is a good plan for a policyholder who does not wish to take investment risk, and is willing to invest for the full term. The upfront cost is low. The return on maturity has been quite fair.

For those who are prepared to take risk, it is better to invest in a well diversified fund.

Earn 4% in your CPF special account

Dear Mr Tan,

If the Growth Policy can return between 3%-4% do you think it is wise to invest your CPF Special Account in this product?

The Special Account gives a guaranteed 4% without the risk and no need to hold to maturity.

I have one NTUC agent persuading me to invest my special account in the Growth POlicy. Trying hard to convince me about the insurance, which is actually a personal insurance stripped of all other benefits. I am amazed by her argument.

REPLY

It is better to keep your money in the Special Account to earn 4% per annum, rather than invest in the Growth policy, which is likely to pay a lower return. You can get your life insurance by buying a low cost term insurance.

Buy term and invest in a low cost fund

COMMENT POSTED IN MY BLOG

I don't believe in cash value policies. I have only term from NTUC. They are cheap. I have no worry about keeping them. I can throw them away when the time comes without the feeling of loss.

I invest in the combined funds which are giving me good returns. I can move the investment whenever I like. I can use the profit to finance my term policies if I run into a crunch.

It is so flexible having two types of plan seperated. Don't fall for all those limited premium plans with fanciful names like LPPL living policy.