Delay in withdrawing money

I was at the Maybank branch in Penang to draw out some money by check from my own bank account. I had to show my passport for identification. There was some delay in paying the money to me, as the supervisor had to verify my signature with the Johore Bahru branch, where I kept my account.

Here I am at the counter in person with my passport, and still they have to follow the bank rule blindly to verify the signature. And it was an archaic way to verify the signature. Furthermore, the signature could not be retrieved through their multi-million dollar system!