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Wednesday, January 11, 2012

Pull wool over customers' eyes

Hi Mr. Tan,
I recall your blog post about not trusting financial advisors. Today, I found a publicly posted comment that reinforces your point. This was posted on Today Online, in response to MAS new customer assessment initiative:


"It is very difficult to do business when we are not allowed to pull wool over our customers' eyes. This integrity thing is highly expensive to implement, and is definitely not pro-business. If we can have gambling, I don't see why we can't have opaque sales terms for the investment business. After all, we are such a big business and so vital and central to any economy. We should be allowed to do whatever we want, as long as we deliver on growth. Sometimes, you have to cut down the forests to grow the cabbage, you know." - Jay Yip

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