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Sunday, January 8, 2012

Online process of Ministry of Manpower

The Ministry of Manpower requires employers to use their online process to apply for work passes. Here is the FAQ on how to use the online process. http://www.mom.gov.sg/MOMDoc/ESubmission_FAQ.pdf

I hope that MOM realize that they are creating a lot of difficulty for employers. A better approach is for employers to submit their requests using a simpler online form, or even on physical forms. MOM should employ data entry staff to handle their complicated backend system, instead of expecting employers to fix their browser, scanners, etc.

MOM may save a few minutes of data entry time of their staff but imposes a large burden on employers. This is just one example of why business cost is so high in Singapore.

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