Most organizations make it difficult for the public or their customers to contact them. I was delighted to see a notable exception today, the website of the Association of Banks in Singapore. I was able to get the e-mail address of the association easily, as follows:
I was also able to view their council members and top management. This is what a website really shoul dbe - to make it easy for the relevant information to be obtained easily and quickly. Congratulations to ABS management!
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