Insurance agents of NTUC Income

There has been several attacks against insurance agents of NTUC Income. These attacks are unfair.

I know many of these agents personally. They are people who work hard to make a living. They are willing to earn lower commission rates (compared to the market) to bring good value products to the policyholders. They believe in the cooperative principles.

Some of these agents tell me that they continue to sell the good value products that were introduced in past years. They include life annuity, flexi-link, ideal (ID7), family insurance and term insurance products. These products offer good value, compared to similar, high cost products that are being sold in the market.

As the agents earn low commission on the sale of these products, the customer should make it easy for them to close the sale with minimal effort.

Some people criticised these agents to be "product pushers". It is all right to recommend specific products that give good value and are suitable for the ordinary families. These products do not need a complicated and time consuming "needs analysis".

I hope that the general public will continue to support these agents, so that it is possible for them to offer good value products for the benefit of policyholders.