Indonesian newspaper writes about life insurance

There was an article in the Kompass newspaper about life insurance. It was written in Indonesian language. My friend translated the key points of the article for me. The journalist wrote these points after interviewing a few consumers:

1. The consumer find the insurance agent to be disturbing their privacy. They keep calling the consumer, when they are no longer welcomed.

2. The consumer finds life insurance products to be complicated and does not understand the explanation by the agent.

3. The agent will keep in close touch with the consumer up to the point of sale. After that, the agent cannot be found.

I was quite surprised at the frankess and independence of the newspaper. They are willing to write a negative report on life insurance, even though it may affect their advertising revenue. My friend said that this paper is highly respected for its journalistic independence.