Crowded trains during off-peak hours

I took the MRT at 9 pm from City Hall to Yio Chu Kang station. The train was crowded throughout the entire journey. The air conditioning was not working. It was uncomfortable.

SMRT is efficient in packing the trains during the peak and off-peak hours. This makes good profit for their shareholders. But it is at the expense of the commutters.

In other cities, the commuters expect crowded trains during the peak hours, but the train rides are quite comfortable during the off-peak hours. This is not the case in Singapore.

I hope that the key officials in the Ministry of Transport, Land Transport Authority and the Public Transport Council will take the train and experience it for themselves.