An undergraduate went to India for one month of internship. His family and friends contacted him on his mobilephone. He was not aware that the incoming calls will be charged to his mobilephone as an international call, plus roaming charges. When he returned, he found the bill to be more than $1,000.
This is an expensive lesson. While the telephone company can make a lot of profits, I hope that they realise that the profit is made at the expense of poor customers who may not be aware about the charges.
i wish to share this experience, so that parents can tell their children to be careful about these charges.
I consider it a matter of fairness for the telephone company to alert the customer, if the bill exceeds a certain limit for each month. They should not take advantage of the ignorant customers.
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