I find the reward programs operated by many businesses, i.e. banks, telcos, to be wasteful:
* they cost a lot of money to operate
* is quite complicated
* incurs a lot of printing and mailing cost
* give little value to their customers
I prefer that these businesses reward their customers in a simpler way:
* accumulate the amount of credits
* give them a cash rebate, based on the credit, at the end of the year
I hope that they can reduce cost, and give better benefit to their customers.
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