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Thursday, July 26, 2007

Cancellation of Credit Card

I received a letter from my credit card company with the following announcement, effect from 1 May 2007:

* the late payment fee will be increased from $35 to $45
* the fee for each returned or failed GIRO arrrangement due to insufficient funds will be adjusted from $25 to $50.

I find these fees to be unconscionable. (I was not aware about the fees earlier). I called the credit card company to cancel my card. I also destroyed the card immediately.

The call center of this credit card company was most unfriendly to the customer. I have to hear a lot of irrelevant announcements, and to press many buttons before I could get through. This is another reason to cancel my credit card.

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