I find the behaviour of some businesses to be appalling. They want to increase their profits at the expense of the consumers. They impose high charges and unreasonable terms, that are not fair to consumers.
I hope that the Consumer Association can be more active in promoting the interest and fair treatment of consumers.
In America, the legislators are active in looking after the interest of consumers. I hope that our parlimentarians can also be active in this area, so that they can win the respect of the ordinary people.
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