Bonuses will be fair and consistent with experience

Dear Mr. Tan,
After reading your letter to "ToDay", I started to worry whether NTUC Income can really pay a higher and better special bonus. I felt so because you said that Mr Lim Boon Heng and Mr Matthias Yeo "reaffirmed that Income would observe its social purpose ..... and give a good deal to the policyholders. They said that the management will need some time to find the appropriate measures to achieve these goals."

Does it mean they have yet to work out a complete and properly thought through plan and just proceed to revise and cut the annual bonus? This is not the way a big and reputable organization works! Especially they are taking care of money saved for retirement or raining day?

What will happen if they can't fulfill what they claim at the end of the day? Just say sorry and forget their "social purpose" and the promises? Your comments please.
CH

REPLY
In making the change, Income has made sure that the special bonus will compensate for the cut in annual bonus. They have now given adequate assurance on the payment of the speical bonus.

More time is needed to address the other issue, which was raised by me. Income has agreed to ensure that the bonuses are "fair and consistent with the experience of the fund". If this can be achieved, it will be good news for the policyholders. It will probably allow the past bonus cuts to be restored and more to be paid, consistent with the good investment yield.