Here is the rating of the customer service of various governments, as conducted by Accenture.
Singapore 89%
Canada 88%
USA 79%
Denmark 75%
Sweden 74%
.....
Japan 55% (10th)
Malaysia 44% (14th)
Singapore came out top in the survey.
An important contribution for our high ranking is the work of the Infocomm Development Authority in encouraging the use of e-government services.
Congratulations to IDA.
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