Thank you for creating jobs for matured workers

During the economic slowdown a few years ago, many matured workers were retrenched. NTUC Income created the position of customer relations officers for over 300 mature workers to find a second career.

Last night, after the Income Day dinner, a lady approached me. She said, "Mr Tan, I am a customer relations officer. I want to thank you for creating this job which allowed me to continue to be employed".

She was almost in tears, as she spoke. I was moved.

It was nice of her to express her appreciation. Most people will take these things for granted.