I registered for Green Post (https://www.gogreenpost.com/) a few months ago. This is an excellent website. But, they had little success and take-up, and it reflects the sad state of affairs in Singapore. I wish to share my experience and to reflect on our problems and what should be done to correct the wastefulness that is now typical of Singapore.
First, I was surprised to find that only a few organizations signed up for Green Post, i.e. two telephone companies and 1 utility company and some small companies. It seemed to be quite troublesome to register, so I did not try at that time.
I received an e-mail about a contest. It seemed that the largest highest score was 7 points. The participant get 1 point for registering for a service and to 1 point to refer a friend. So, the take-up must be poor, in spite of an excellent website.
I located my telephone and utility bills for these three participating organizations and made the effort to register. It was quite troublesome - due primarily to the requirements of the participating organizations. I had to provide several pieces of information that was not available to me. The requirement of Sing Tel was particularly difficult, as I had to provide a Sing Net address (which I do not have) or a mobile number registered with them (which I do not have). I only had a fixed line. I also failed to register to Starhub, also due to their difficult technical requirement (have to download a Java script which failed). After putting in much effort, I only managed to register for SP Services.
I am resigned to continue to receive my monthly statements through the post. This is good for Singapore Post, but is bad for the economy. What a wasteful country - this Singapore.
The problem is the unnecessary requirements regarding "security". Each organization felt that they had to authenticate the identity of their customer in their own peculiar way, forgetting that most customers do not remember the secret passwords and other long forgotten personal data.
It would have been easier for them to accept a login through Sing Pass or for the customer to upload a signature. We need a simpler way to authenticate a person through the website, instead of the separate methods (often ridiculous methods) used by different organizations.
Singapore may claim to be advanced in the use of technology, but if you look at the huge volumes of paper mails that are being sent around, we are indeed very inefficient and wasteful.
First, I was surprised to find that only a few organizations signed up for Green Post, i.e. two telephone companies and 1 utility company and some small companies. It seemed to be quite troublesome to register, so I did not try at that time.
I received an e-mail about a contest. It seemed that the largest highest score was 7 points. The participant get 1 point for registering for a service and to 1 point to refer a friend. So, the take-up must be poor, in spite of an excellent website.
I located my telephone and utility bills for these three participating organizations and made the effort to register. It was quite troublesome - due primarily to the requirements of the participating organizations. I had to provide several pieces of information that was not available to me. The requirement of Sing Tel was particularly difficult, as I had to provide a Sing Net address (which I do not have) or a mobile number registered with them (which I do not have). I only had a fixed line. I also failed to register to Starhub, also due to their difficult technical requirement (have to download a Java script which failed). After putting in much effort, I only managed to register for SP Services.
I am resigned to continue to receive my monthly statements through the post. This is good for Singapore Post, but is bad for the economy. What a wasteful country - this Singapore.
The problem is the unnecessary requirements regarding "security". Each organization felt that they had to authenticate the identity of their customer in their own peculiar way, forgetting that most customers do not remember the secret passwords and other long forgotten personal data.
It would have been easier for them to accept a login through Sing Pass or for the customer to upload a signature. We need a simpler way to authenticate a person through the website, instead of the separate methods (often ridiculous methods) used by different organizations.
Singapore may claim to be advanced in the use of technology, but if you look at the huge volumes of paper mails that are being sent around, we are indeed very inefficient and wasteful.
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