Read this article about the service standard in Singapore and the observation that past campaigns did not seem to work.
http://kentridgecommon.com/?p=13974
I agree with the observation of the writer. The poor quality of our service standard is the outcome of our environment in Singapore, i.e. dependence on foreign workers, too much time spent on unnecessary work and lack of respect for the customers. Sad to say, it is also a reflection of the attitude of our government leaders.
http://kentridgecommon.com/?p=13974
I agree with the observation of the writer. The poor quality of our service standard is the outcome of our environment in Singapore, i.e. dependence on foreign workers, too much time spent on unnecessary work and lack of respect for the customers. Sad to say, it is also a reflection of the attitude of our government leaders.
:.
0 comments:
Post a Comment