The retail cooperatives in Japan has successfully operated a system of individual home delivery of groceries for more than 20 years.
It operates as follows:
* the customer places an order
* the groceries are delivered to their homes at specified times
It works well for the following:
* special products (e.g. organic) not available from the supermarkets
* heavy items
* for busy customers
Several businesses have tried to provide this service in Singapore. It does not seem to work well. What are the reasons?
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