The Public Transport Council in Singapore has set a standard on the waiting time for public buses during peak periods.
In my view, they should focus on the following indicators:
* getting buses to keep to a schedule
* ensuring that the buses are not over-crowded
In other countries, most buses run on a time schedule. There may be only a few services in a day. The passengers know the expected arrival time and can plan their travelling according to this schedule. The buses are not full, so everyone has a seat.
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