Many years ago, I used to trust the financial institutions, such as banks and insurance companies. I believed that they will act honestly and ensure that all the transactions are properly handled.
Recently, I have decided to monitor my transactions closely. My reasons are:
* the number of transactions have increased significantly
* there is high turnover of employees
* the chance of mistakes are high
* there is the risk of fraud
I am learning to use the online access of these financial institutions, so that the transations can be monitored online.
I will stop doing business with instititions that do not provide convenient online access, or an efficient contact center.
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