A policyholder complained that she bought a 23 year endowment policy in 1997 with a projected yield of 6.5% from company P (not NTUC Income).
In 1997, our 23 year endowment had a projected yield of only 5.5%. With our lower commission, expenses and profit margin, we could only project 5.5%. This was realistic and fair.
Company P has to incur higher commission, expenses and profit margin. They made a bold projection of 6.5% p.a. Was it realistic? Was it fair? They managed to sell many policies to the public. Their agents earned a lot of commission.
The policyholder is now shocked that the projected yield of her policy has now dropped to 4.4% p.a. It is $150,000 LESS than originally projected.
One year ago, there was a similar complaint against company A. The policyholder took two identical poilcies from company A and from NTUC Income. On maturity, the policy from NTUC Income paid 15% more than company A.
I hope that the public in Singapore will learn from these two lessons. Trust NTUC Income. Place your long term savings with us. We will manage your funds carefully, and give you a fair return.
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