Some policyholder request that we do not send the loan statement to them. The probably do not want their family members to know that they have taken a loan against their insurance policy.
We are not able to handle this specific request. We have a duty to send a loan statement to our policyholders.
The policyholder can change the mailing address (eg use a postal box) or give us an e-mail address. We will send all correspendence to the postal box or e-mail address.
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