Why do customers come to our business center?

Here are the views of 10 customers who bought policies through the Business Center:

1. 40 % feel that agents only come around when they want to sell something and they are agressive in the approach. They feel at ease when they walk into the Business Center to buy their policies.

2. 40 % of them feel that agents do not give after sales service so they prefer to deal with directly with the company. Comment for one PH.....Agents come and go but the company is always there.

3. 20% feel that we give better value in terms of our vouchers (for direct customers).

4. All of them fell it is hassle free and straight forward to deal with the Business Center.