ERP fine

My car pass a ERP gantry point with the ERP card not properly inserted. I discovered it immediately and called to inform LTA. They said, "wait for the notice".

The ERP notice came one week later. The ERP fee was $1 and the fine was $10. I wonder why the LTA refused to collect the $1 from me, when I found the mistake. They wanted to impose the fine of $10 for the oversight. This is inconsiderate. They government wants to make a profit from an honest mistake!

I am aware that the LTA did have some administrative work to print and mail the notice. But this is work that they create for themselves under their system. If they have a friendlier system, they could have taken my report and notify the computer that the matter was settled. But, the LTA preferred to follow their own procedure, for their own convenience, and impost a cost on the citizens.

I hope that our government leaders and civil servants realize that they have to treat the people fairly and not impose a burden on them.

Tan Kin Lian