I looked for the corporate e-mail address of MAS. They do not provide it. They provide the fax number and mailing address. I don't know why they prefer to have the inefficient way of communicating with the public?
MAS can provide a corporate e-mail address such as inbox@mas.gov.sg. They can have a staff to check the inbox regularly and forward the mail to the colleague handling the matter. They have to do the forwarding with mail received by post and fax anyway.
Some corporations allow the public to submit a web form. Maybe MAS has this web form. In most cases, the web form is difficult to find, difficult to use (e.g. ask for many unnecessary information), have a text box that is too small and do not allow attachments.
Why create so much trouble for everyone? Just provide a corporate e-mail address! I hope that corporate IT manager or admin managers are reading this blog!
Read this suggestion:
http://tankinlian.com/admin/file.aspx?id=47
Tan Kin Lian
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