Dear Sir,
I would like to raise to your attention that many people who had signed up for spa packages with True Spa and Subtle Senses are still paying for credit card installments even after these 2 spas have stop operations.
http://www.facebook.com/home.php?sk=group_170620749615018&ap=1#!/home.php?sk=group_170620749615018&view=doc&id=171669619510131
Is it possible if you could explain to the consumers how this can be possible?
Someone asked why can’t consumers just pay banks the factoring fee they earned and then the credit cards go after the spas for the rest?
The Government has chosen to remain silent about all these or take a watch and see stance. I feel there is a lot of injustice in Singapore.
The victims have started a Facebook group which is now about 500 people. Even though there 18000 customers, many have been fearful of defamation charges or trouble if they make noise. I heard someone who sued True Spa last year was countersued for defamation by True Spa.
Where is the justice in Singapore? Do you know how we can ask the government to take action to swiftly freeze the voluntary liquidation of Subtle Senses? I think instead of using customers’ advance payments to operate the spa businesses, True Spa is now an empty shell and we are not sure where all the millions of dollars of customers’ monies is now.
Hope the government can do something quickly. Otherwise the monies will just disappear after being transferred here and there.
Thank you for your kind attention.
Ally
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