Wednesday, September 8, 2010
Customer Service - contact number
Richard Branson talked about companies that make it difficult for customers to contact them. This is true. Many companies bury their contact number in obscure places in their website - so that customers will not call them. How bad. http://www.todayonline.com/Commentary/EDC100909-0000080/Online,-its-the-second-impression-that-counts
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