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Wednesday, September 29, 2010

What is good customer service?

1. Commit to quality service
2. Know your products
3. Know your customers
4. Treat people with courtesy and respect.
5. Never argue with a customer
6. don't leave customers in limbo
7. Always provide what you promise.
8. Assume that your customers tell the truty.
9. Focus on making customers - not on sale
10. Make it easy to buy

View the infographics in www.tankinlian.com/latest.aspx.
See how different industries and companies rank in customer service.

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