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Saturday, April 24, 2010

Vista product

Hi Mr Tan,
I bought a investment product named Vista for nearly a year now. I just re-read the policy document and felt that the financial planner had not clearly explained to me the product. The product is an ILP and not what I understood as a normal mutual fund. I realised the costs are high and the surrender value can be significantly lower than total premiums paid in early years of the policy.


Can you advise where I can get help to surrender the policy at no or minimum loss, on grounds of mis-selling?

REPLY
Please approach FISCA at www.fisca.sg. they charge an admin fee of $50 and will help you to write a complaint to FIDREC. The chance of getting redress is uncertain, but is worth a try.

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