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Friday, October 2, 2009

An honest agent

I asked my travel agent to recommend me a ticket to Paris or London. He obtained detailed quotes from three airlines. Two airlines quoted an economy fare of around $1,600. The third airline (which is of similar standing) quoted a fare of $1,000.

Although the agent earned a lower commission from the third airline, he brought the quote to my attention, so that I could consider it for my decision. He has to consider the interest of his client to build a long term relationship of trust.




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